Rana Sweis

Digital Digest

The Deliberate Awfulness of Social Media

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Twitter, as everyone knows, is Hell. Its most hellish aspect is a twofold, self-reinforcing contradiction: you know that you could leave at any time and you know that you will not. (Its pleasures, in this sense, are largely masochistic.) My relationship with the Web site, which has, for years now, been the platform most deeply embedded in my daily—hourly, minutely—routine, has come to feel increasingly perverse. It mostly seems to offer a relentless confirmation that everything is both as awful as possible and somehow getting worse. And everyone else on Twitter appears to feel the same way. (You can check this claim right now by doing a Twitter search for phrases including “extremely normal website” and “I’m losing my mind.”) Last month, the writer Julius Sharpe posted the following exquisitely relatable sentiment: “Whenever someone stops tweeting, I feel like Ben Affleck going to Matt Damon’s house at the end of ‘Good Will Hunting.’ So happy for them.”

So why hasn’t Sharpe done a runner, like Matt Damon lighting out for the territory? And why, more to the point, haven’t I? The obvious answer is that social media is an addiction. The first argument in Jaron Lanier’s recent book, “Ten Arguments for Deleting Your Social Media Accounts Right Now,” is that the nexus of consumer technologies and submerged algorithms, which forms so large a part of contemporary reality, is deliberately engineered to get us hooked. “We’re being hypnotized little by little by technicians we can’t see, for purposes we don’t know,” he writes. “We’re all lab animals now.”

The problem, for Lanier, is not technology, per se. The problem is the business model based on the manipulation of individual behavior. Social-media platforms know what you’re seeing, and they know how you acted in the immediate aftermath of seeing it, and they can decide what you will see next in order to further determine how you act—a feedback loop that gets progressively tighter until it becomes a binding force on an individual’s free will. One of the more insidious aspects of this model is the extent to which we, as social-media users, replicate its logic at the level of our own activity: we perform market analysis of our own utterances, calculating the reaction a particular post will generate and adjusting our output accordingly. Negative emotions like outrage and contempt and anxiety tend to drive significantly more engagement than positive ones. This toxic miasma of bad vibes—of masochistic pleasures—is not, in Lanier’s view, an epiphenomenon of social media, but rather the fuel on which it has been engineered to run.

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Rana Sweis Articles

Digital Digest

Saving Lives With Tech

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On the Morning of April 11, Abu al-Nour was lounging at home in a small town in Syria’s Idlib Province. It was a pleasant day, and his seven children—ages 2 to 23—were playing outside or studying inside. The house was small, but al-Nour was proud of it. He had built it himself and enjoyed having family and friends over to spend time in the big yard. His wife was cooking lunch in the kitchen.

Al-Nour is a farmer, as were many of the town’s residents, but since the Syrian civil war started in 2011, fuel and fertilizer prices had shot up well beyond his means. Al-Nour had been getting by with the odd construction job or harvest work here and there. The area had fallen to rebel forces in 2012, and though his village was too tiny for the rebels to bother with much, he’d noticed fighters from the Free Idlib Army and Jaysh al-Izza groups passing through on occasion.

Being in rebel-held territory meant government air strikes. The bombings began in 2012 and got worse in 2014. Many villagers fled out of fear. Others fell deeper into poverty, their businesses ruined by the relentless conflict. When the first air strike hit al-Nour’s neighborhood, he says, it killed eight people from one family. Al-Nour tried to help with rescue efforts, but instead was overcome with grief, unable to move. Afterward, he couldn’t stop imagining what could happen to his family. Finally, five long years into this reality, he heard about a service called Sentry from a friend. If he signed up, it would send him a Facebook or Telegram message to let him know a government warplane was heading his way.

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